Wednesday, August 28, 2013

Change Manager Calendar

It's only taken me 2 years to realize that people lie on change requests. Ok. Maybe not outright lies, but certainly many communication on change requests are not happening. Like, "I will email all of the service owners prior to the implementation of this change." and then those communications get "forgotten".

If I was a full time Change Manager, I would consider dissecting every change request into actionable items and create a calendar of follow-up items and start holding the change initiators accountable for the actionable items in their change requests.

As a part-time Change Manager with other duties, I am luck if I have time to review closing statuses!

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